Our 6-Step Engagement Approach

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1. Initiation

  • Discussion
  • Interviews
  • Hypothesis
  • Scoping
  • Proposal creation
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2. Discovery

  • Observations
  • Current mapping
  • Challenge identification
  • Business case
  • Project delivery plans
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3. Making Change Happen

  • Client on-boarding
  • Team development
  • Engagement initiation
  • Solutions development
  • Data management
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4. Implementation

  • Training
  • Coaching
  • Data monitoring
  • Solutions tweaking
  • Auditing
  • Roll-out
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5. Sustainability

  • Auditing
  • Data monitoring
  • Procedures
  • Policies
  • Sign off
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6. Maintaining Contact

  • Discussion
  • Data monitoring
  • Continuous improvement